Delivery & Returns
3-5 working days. If an item is out of stock you will be contacted and advised of the current lead time.
Standard UK delivery
1st class post £3.50 by Royal Mail
Free UK shipping on orders over £50
Express/next day is available at a surcharge - please contact us for a quote as this will be dependant on the weight and size of the parcel.
Europe Standard International £9.55 3-17 business days
North America Standard International £21.50 3-17 business days
Any import duties that may arise will be covered by the recipient.
Every purchase comes wrapped in tissue paper, if your order is a gift we are happy to enclose a handwritten greeting, please include this on the order form.
Returns and Refunds
If you are dissatisfied with your purchase please return it to us along with a copy of your invoice. We will be happy to arrange a replacement or refund providing the item(s) arrives back in its original condition and within 14 days from receipt. Please make sure to retain your proof of postage. We cannot accept liability for goods lost or damaged in transit without this.
Please note that return postage cannot be refunded.
All returns will be subject to a transaction fee of £2.50 per order.
Orders of 20+ per piece will be made to order and consequently cannot be refunded.
Cancelled orders will be subject to a 10% cancellation charge
Only one discount option per order can be applied.
Please ask for a copy of our trade terms and conditions prior to placement of order.
Sarah Petherick Ltd, Bridge Farm, High Street, Butleigh, Somerset BA6 8SY