Delivery & Returns

Standard postage for bag orders is £4.50 by Royal Mail, £2.50 for tableware. This is based on the weight and dimensions of the packed order.

Your order will be dispatched within three working days.  If the bag you have ordered is not on our shelves we will make it for you and advise you by email or phone as to when you can expect to receive it.

Every purchase comes wrapped in tissue paper, if your order is a gift we are happy to enclose a handwritten greeting.

Express/next day is available at a surcharge. Standard deliveries are not guaranteed.

Overseas Delivery

Please contact the office for a quote for all overseas deliveries, this will be based on the weight and dimension of the box. Any import duties that may arise for shipping and returned items will need to be covered by you. Please note that return postage cannot be refunded.

Returns and Refunds

If you are dissatisfied with your purchase please return it to us along with a copy of your invoice.  We will be happy to arrange a replacement or refund providing the item(s) arrives back in its original condition and within 14 days from receipt.  Please make sure to retain your proof of postage.  We cannot accept liability for goods lost or damaged in transit without this.

Please note that return postage cannot be refunded.

Returns address:-

Sarah Petherick Ltd, Bridge Farm, High Street, Butleigh, Somerset BA6 8SY